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Help Desk · Step-by-step guide

Creating a Digital Vehicle Inspection

7 steps · about 4 min

Easily inspect a vehicle on a tablet or computer — rate each check, add notes and photos — and send the customer a clear, colour-coded report they can approve.

Before you start: you need an inspection template. AutoSoftWay includes a few; to build your own see Creating an Inspection Template.
  1. 1

    Start a new inspection

    Open Inspections from the menu and click + Create Inspection. (You can also start one from the DVI Builder or from a job on the Job Board.)

    Step 1: Start a new inspection
  2. 2

    Choose the vehicle and template

    Pick the Vehicle — search by client name or plate — and the inspection Template to use (here, the “Brake Inspection” template). Then set the Inspector and the Mileage In. The checklist loads straight away.

    Step 2: Choose the vehicle and template
  3. 3

    Rate every check

    Work down the list and tap a rating for each item: OK (green), Attention (yellow — needs work soon) or Immediate (red — needs work now), or N/A. Add a short note to explain a finding; the customer sees it on the report. Pass all rates a whole section OK in one tap.

    Step 3: Rate every check
  4. 4

    Add photos

    Tap the camera on any item to attach photos — on a phone or tablet it opens the camera. Photos of worn parts are the best way to show the customer why work is needed.

    Step 4: Add photos
  5. 5

    Mark any body damage (optional)

    In Damage Report, click on the vehicle diagram to drop a numbered marker where there is existing damage and describe it. It protects you and the customer when the car comes in with dents or scratches.

    Step 5: Mark any body damage (optional)
  6. 6

    Preview and complete

    Click Preview PDF to see the report exactly as the customer will. When you’re happy, click Complete Inspection. Not finished yet? Save & Continue keeps it open for later.

    Step 6: Preview and complete
  7. 7

    Send the report to your customer

    The completed inspection is listed under Inspections. Click Email to send the report to the customer — they can open it on their phone, see every photo and note, and approve the recommended work. View report opens the PDF to print or download.

    Step 7: Send the report to your customer

Screenshots taken from AutoSoftWay in September 2026 using a demo shop with sample data.