Client Approval. No Phone Tag. Ever.

When your estimate is ready, click the Approval button on the work order screen. AutoSoftWay sends the client a professional estimate email with a Review & Respond button. The client clicks it, reviews the details, and approves or declines — all without needing an account or app. The result is logged in AutoSoftWay automatically.

No. The client receives a standard email with a secure link. They click Review & Respond, see the full itemized estimate, and approve or decline with one click — no login, no app, no account required.

A fully branded estimate email showing the estimate number, the client’s name, the vehicle details, an itemized parts and labor breakdown, and a complete price summary including subtotal, taxes, and grand total. At the bottom is a green Review & Respond button that takes them directly to the approval page.

Open the work order or estimate in AutoSoftWay and click the Approval button in the top action bar. AutoSoftWay immediately sends the estimate to the client’s email on file. The approval status updates in the work order once the client responds.

Yes. The Review & Respond flow lets clients either approve or decline. Either way, their response is recorded in AutoSoftWay so your team always knows the current status of the job — no follow-up call needed.

Every approval email includes a plain-text fallback link below the button. If the client’s email client blocks buttons or styled links, they can still copy the link into a browser and access the approval page.