Track Every Job.
Empower Every Technician.
Say goodbye to paper chaos: our work order management software lets you create detailed work orders for every vehicle, fast. Track labor progress in real time, approve or decline recommended services, and ensure your team stays productive and efficient.
- Assign Technicians — Select the right mechanic for each job to ensure accuracy and efficiency.
- Client Authorization — Allow customers to easily approve or decline services before work begins, ensuring full transparency.
- Real-Time Progress — Monitor every job’s status live — no more calls to the shop floor to find out what’s happening.
- Maximized Shop Performance — Keep service bays running at full capacity with a clear, organized view of all jobs.
Stay on Top of Every Job —
Six Clear Statuses
AutoSoftWay provides clear status updates for each job, allowing you to monitor progress in real time and keep your service bays running smoothly.
-
Estimate
Step 1Add all details required for invoicing — parts, labor, inspection reports, taxes, and discounts. Attach vehicle photos and supporting documentation for complete, accurate records.
-
Scheduled
Step 2A digital estimate is sent to the client. Upon client approval, the system enables the shop to continue smoothly with the repair workflow — no paper, no phone tags.
-
In Progress
Step 3The vehicle is actively being serviced by the assigned technician. All work is tracked and updated in real time — management always knows exactly what’s happening on the floor.
-
Waiting on Parts
HoldParts for this vehicle have been ordered and the shop is waiting for them to arrive before proceeding. Keeps the job visible and prevents it from getting lost in the shuffle.
-
Need to Call
ActionWhen the shop needs to reach out to the client, the technician moves the work order to “Need to Call” — a clear flag that ensures no client communication ever gets missed.
-
Complete / Invoice
DoneWhen the technician moves the job to Complete/Invoice, the system instantly generates a professional invoice — saving time, reducing errors, and getting you paid faster.
Keep Your Clients Updated
on Their Vehicle
Notify your clients instantly with real-time updates whenever their vehicle’s status changes. No more “Is my car ready?” calls — clients are always in the loop.
-
Real-Time SMS Updates
Send instant SMS notifications as soon as their car is ready for pickup. Customers can reply directly, enabling seamless two-way communication with your shop — all within AutoSoftWay.
-
Email Notifications
Send professional email notifications to the vehicle owner the moment their car is ready. Automatic, instant, and branded — no manual follow-up required from your service team.
Automated Labor
Time Tracking
With built-in time clocks, AutoSoftWay records the exact time each technician spends on a repair — directly within the vehicle work order. Accurate billing, transparent reporting.
- Built-in time clock starts and stops per technician, per job
- Exact time tracked directly within the work order — no estimates
- Technicians can update labor entries if additional time is needed
- Accurate billing means you never leave money on the table
Find Any Job
Instantly
Quickly search work orders by RO number, client, vehicle, VIN or plate, and filter by technician. AutoSoftWay keeps everything organized and categorized — a clear view of your shop’s operations at any time.
Frequently Asked Questions About Job Board
The AutoSoftWay Job Board is a real-time work order management view that shows every job in your shop — who’s working on what, what status each job is at, and what’s coming next. It replaces paper-based tracking and whiteboard systems with a live, organized digital board accessible from any device.
When an estimate is created, your client receives a digital copy they can review on their phone or computer. They can approve or decline individual services before work begins — ensuring full transparency and eliminating disputes about what was agreed to.
AutoSoftWay uses six statuses: Estimate (building the quote), Scheduled (sent to client, awaiting approval), In Progress (technician actively working), Waiting on Parts (parts ordered), Need to Call (client follow-up required), and Complete/Invoice (job done, invoice auto-generated).
Yes. AutoSoftWay includes built-in time clocks that record the exact time each technician spends on a repair, directly within the work order. This time is automatically billed to the invoice, ensuring accurate labor charges without manual entry.
AutoSoftWay automatically sends SMS and email notifications when a work order status changes — including when the vehicle is ready for pickup. With two-way SMS messaging, clients can also reply directly, enabling seamless communication without extra phone calls.
Stop Chasing Jobs on Paper.
Start Running a Smarter Shop.
Real-time job board, six work order statuses, automated client notifications, built-in labor time tracking, and instant invoice generation — all in one platform.