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Online Booking · 24/7

Stop missing calls. Let customers send work requests 24/7.

Turn every visitor into a booked appointment. Customers request service anytime from any device, and every booking drops straight into your shop’s work orders — no voicemails, no double entry, no missed revenue.

Why rely on calls? Online booking protects your shop from lost revenue.

The silent cost of missed phone calls — backed by data every shop owner should see.

80%
Callers who do not leave a voicemail
85%
Callers who do not call back
$3,000
Daily revenue loss estimate per shop
$60,000
Yearly revenue loss estimate per shop

Smarter for your shop. Friendlier for your customers.

Online booking captures every opportunity, so you stop missing calls. Let customers send work requests 24/7 — your clients get convenience; your team gets control and a more efficient workflow.

For Your Clients

Book in seconds, from anywhere.

  • Easily request service or repairs anytime, from any device.
  • Skip the calls and voicemails — submit requests in seconds.
  • Get automatic reminders so they never miss their appointment.
For Shop Owners & Mechanics

Every request, instantly in your system.

  • Every work request goes straight into your system — no double entry.
  • Stay organized with smart scheduling that reduces no-shows.
  • Keep customers happy with instant confirmations and real-time updates.
AutoSoftWay Appointments page, Web Appointments tab: online booking requests listed with name, phone, email, date, time, status and action buttons
Online requests land in the Web Appointments tab — no re-typing.

Four steps from setup to booked.

No complex installs. No dev team required. Connect your shop and you’re live the same day.

1

Connect Your Shop

Set up your shop details and unlock seamless online booking.

2

Go Live

Clients can book services directly through your website.

3

Instant Bookings for Technicians

Online bookings flow straight into work orders, giving techs instant access to service details.

4

See and Improve

Technicians track client-booked work orders and provide instant estimates.

AutoSoftWay "Create from booking" dialog: choose Estimate (a quote the customer can approve) or Invoice (a bill ready to be paid); the client, vehicle and requested services carry over to the editor
1. Pick Estimate or Invoice from the booking.
Estimate #442 created from a booking: client Grace Thompson, 2017 Volkswagen Jetta with VIN, plate and odometer filled in, technician assigned, ready to add parts and labour
2. The estimate opens with client and vehicle filled in — add parts and labour.

Drop the work request form right into your site.

With AutoSoftWay, your shop can embed the work request form directly into your website — so customers request service without ever leaving your page. Phone, tablet, or laptop, the experience stays clean, fast, and on-brand.

Streamline communication, save time, and give clients the modern experience that keeps them coming back.

AutoSoftWay online booking widget: New Appointment step 1 with popular services such as Oil Change, Brakes, Tires, Inspection, Battery and Check Engine Light
The booking widget customers use on your site.

Get the wheels spinning with AutoSoftWay.

No missed calls. No lost revenue. Just more booked jobs and happier customers — starting today.

Key Takeaways

  • Automatically generate estimates from bookings, saving time and streamlining workflow.
  • The process works for both new and existing clients, eliminating the need for duplicate data entry.
  • Just add parts and labor to complete the estimate and keep your process organized.
  • This method speeds up job execution and reduces errors by minimizing manual input.