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Customers & front office

Bookings, profiles and messaging

Client Management Every customer, vehicle and visit in one searchable profile.
Vehicle Management VIN decode, service history and specs for every vehicle.
Appointments Book jobs, block bays and see the whole day at a glance.
Online Booking Let customers book straight from your website, 24/7.
Work Request Capture customer concerns before the car hits the bay.
Two-Way Text & Email Reduce phone tag with texting and email from every job.
Service Reminders Automatic reminders that bring customers back on time.
Contact Form Embed a lead-capturing contact form on your site.
Website Builder Build and publish your shop website in 10 guided steps.

Estimates, invoices & orders

Quote fast, bill right, get paid

Work Orders Build estimates and work orders with parts and labor fast.
Estimate Approval Customers approve estimates from their phone in one tap.
Save & Send Instantly Save and send estimates or invoices in one click.
Profit Margins Set markup rules so every part and labor line pays.
Invoicing & Billing Turn work orders into invoices and get paid faster.

Inspections & diagnostics

DVI, AI diagnosis and labor times

Digital Inspections Photo and video inspections customers can trust.
Inspection Reports Clear, branded DVI reports sent by text or email.
ASW DVI App Standalone inspection app and web for shops, rentals and fleets — 10 days free, then $100 CAD/month.
AI Diagnostic AI-ranked causes and step-by-step checks from symptoms and codes.
AI Maintenance Analysis AI health score and service forecast from the CARFAX history.
Labor Guides Accurate labor times so every quote is consistent.
Labor Guides Add-On MOTOR labor times on every estimate — $50 USD/month, included in Enterprise.
Automotive Labor Guide MOTOR book times by VIN, added to your repair estimates in one click.
Real-Time Labor Guide Flat rate hours looked up live from MOTOR — nothing to install or update.
Free Labor Calculator Add up a repair estimate from hours, labor rate, parts and tax.
CARFAX Reporting Share service records with CARFAX automatically.

Shop floor & team

Jobs, techs, time and stock

Workflow Drag jobs across a live board so nothing gets stuck.
Technician Role Give techs their own login with only what they need.
Time Tracking Clock techs on and off jobs to see true labor time.
Inventory Know what is on the shelf and what needs reordering.
Multi-Location Manage every location from a single account.

Mobile & specialty

On the go, on-site and express lanes

Mobile App Run the shop from your phone on iOS and Android.
Mobile Mechanics Dispatch on-site jobs with routes and customer booking.
Quick Lube An express oil-change lane built for speed.

Reports

Know your numbers

Sales Report See revenue, tickets and trends for any date range.
Productivity Report Track billed vs. clocked hours for every technician.
Expense Report Log shop expenses and see where the money goes.
Tools & Add-ons

Mobile Mechanics
Quick Lube
AI Diagnostic
Labor Guides
Feature Library Every AutoSoftWay tool, grouped by how your shop works. Browse all features
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Parts ordering

Order from suppliers inside the estimate

Nexpart Pull parts and pricing from your local suppliers into estimates.
PartsTech Search and order parts from many suppliers without leaving the estimate.
NAPA Auto Parts Order NAPA parts straight from the job for faster turnaround.

Accounting

QuickBooks and Sage sync

QuickBooks Online Sync invoices, payments and customers to QuickBooks Online.
QuickBooks Desktop Sync estimates and invoices with QuickBooks Desktop.
Sage Send your shop data to Sage with fewer accounting errors.

Payments

Card terminals and pay-by-link

360 Payments Online Text or email a 360 Payments link — invoices update when customers pay.
360Payments Take card payments in the shop with an integrated terminal.
Stripe Accept secure card payments on invoices, estimates and jobs.
Pay Online – Stripe Customers pay invoices online from a link, powered by Stripe.

Vehicle data & labor

CARFAX, MOTOR and OEM specs

CARFAX Vehicle history reports right inside the customer’s vehicle record.
CARFAX Shop Loyalty Share your customer list so CARFAX runs reminders and loyalty offers for you.
OEM Specs & Maintenance VIN decode, OEM oil specs and factory maintenance schedules for every vehicle.
MOTOR Labor Guides Accurate labor times by VIN, straight into your estimate.
AI Labor Guides AI-suggested labor operations and book times from the vehicle and concern.
Payments

360 Payments Online
Stripe
360Payments
Integration Library Every parts, accounting, payment and vehicle-data connection. Browse all integrations
Shop management

AutoSoftWay App

Run the whole shop — repair orders, estimates, invoices, payments and your technicians.

Repair orders & job board
Estimates & invoices
Payments & integrations
Technician workflow
Browser, iOS & Android

Explore AutoSoftWay App Scan to
install the app
Inspections only

DVI App

Digital vehicle inspections on your phone or the web — for shops, rentals, fleets and dealers.

Guided inspection checklists
Photos & notes on every item
PDF report emailed to the customer
iOS, Android & web
Free for 10 days, then $100 CAD/month

Explore DVI App Scan to
install the app
Download Apps Get AutoSoftWay on iPhone or Android. Watch Video See AutoSoftWay in action. Support & Guides User manuals, FAQs and tips.
Pricing
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Learn & support

Guides, videos and answers

Help Desk Step-by-step guides and answers for every part of AutoSoftWay.
Watch & Learn Short videos on inspections, estimates, invoices, payments and more.
Blog Tips and ideas for running a smarter, more profitable shop.
FAQ Quick answers about features, pricing, setup and support.

Free tools

Invoice generator and ROI calculator

Invoice Generator A free tool to build a professional invoice in minutes.
ROI Calculator See how much time and money AutoSoftWay can save your shop.

Getting started

Why switch and how we move you over

Why AutoSoftWay Fast estimates, built-in payments and tools that keep jobs on track.
Switch to AutoSoftWay A side-by-side look at the shop with and without AutoSoftWay.
Data Migration We move your customers, vehicles and history over for you.
AutoSoftWay for Mechanics How check-ins, job tracking and invoicing come together.
Done-for-You Website A professional shop website, designed and built for you.
Your Entire Shop Run estimates, jobs and payments from your phone.

Estimates, invoices & billing

Deep-dives on quoting and billing

Invoice & Estimate Accurate estimates and invoices, emailed as polished PDFs.
Booking to Estimate Turn an online booking into an estimate in one step.
Custom Products & Labor Add one-off parts and labor without cluttering inventory.
Auto-Apply Eco Fees Apply environmental fees automatically on the lines that need them.
QuickBooks for Auto Repair Sync invoices and payments so your books stay accurate.

Labor guides & vehicle data

Labor times, VIN and CARFAX

Labor Guides Vehicle-specific repair times with clear job details.
Labor Guide Benefits Why labor guides mean faster, more consistent quotes.
Benefits of CARFAX How vehicle history helps you diagnose and sell smarter.
Vehicle Inspection Detailed inspection reports with photos attached.
VIN Lookup & Scan Scan a VIN in the app to add a vehicle instantly.
Scan VIN & Plate Barcodes Faster Add vehicles by scanning VIN or plate barcodes in the browser.

Bookings & customers

Bookings, follow-ups and reviews

Booking & Requests Customers book anytime; requests go straight to your team.
AI Booking AI-assisted appointments with instant client profiles.
Smart Follow-Ups Automated follow-ups that keep customers coming back.
Customer Reviews Automated review requests that build your reputation.

Shop floor & team

Jobs, techs, time and stock

Job Board Assign techs, track labor and update jobs in real time.
Auto Repair Technician App Give techs their jobs, inspections and clock in one app.
Time Clock Clock in and out with accurate, real-time hours.
Staff Scheduling Manage staff availability and avoid booking conflicts.
Location Management Run every location, report and invoice from one account.

Notifications & devices

Alerts and an every-screen UI

Real-Time UI Notifications Live in-app alerts so nothing slips through.
Notifications Push alerts the moment customers approve, book or pay.
Mobile UI Web A modern interface that works on any screen size.
Get started

Why AutoSoftWay
Switch to AutoSoftWay
Data Migration
Resource Library Every guide, comparison and feature deep-dive in one place. Browse all resources

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Features
- Customers & front office Bookings, profiles and messaging 9
- Estimates, invoices & orders Quote fast, bill right, get paid 5
- Inspections & diagnostics DVI, AI diagnosis and labor times 11
- Shop floor & team Jobs, techs, time and stock 5
- Mobile & specialty On the go, on-site and express lanes 3
- Reports Know your numbers 3
- Browse all features
Integrations
- Parts ordering Order from suppliers inside the estimate 3
- Accounting QuickBooks and Sage sync 3
- Payments Card terminals and pay-by-link 4
- Vehicle data & labor CARFAX, MOTOR and OEM specs 5
- Browse all integrations
Apps
Pricing
Resources
- Learn & support Guides, videos and answers 4
- Free tools Invoice generator and ROI calculator 2
  - Invoice Generator
  - ROI Calculator
- Getting started Why switch and how we move you over 6
- Estimates, invoices & billing Deep-dives on quoting and billing 5
- Labor guides & vehicle data Labor times, VIN and CARFAX 6
- Bookings & customers Bookings, follow-ups and reviews 4
- Shop floor & team Jobs, techs, time and stock 5
- Notifications & devices Alerts and an every-screen UI 3
- Browse all resources

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Home
Help Desk
Appointments

Help Desk

Appointments

Here you’ll find short guides for auto repair shops on client appointment booking — how to do Client Appointments and Web Appointments

Clients Appointments

Create and navigate clients’ appointments with our handy guide.
8 steps with screenshots
Web Appointments

Activate Your Website Widget Using Our Step-by-Step Guide
Read guide

Any questions?

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Product support support@autosoftway.com
24/7 customer support contact@onesoftway.com

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Features

Estimates & Work Orders
Invoicing & Billing
Estimate Approval
Digital Inspections (DVI)
AI Diagnostic
AI Maintenance Analysis
Labor Guides (MOTOR)
Automotive Labor Guide
Real-Time Labor Guide
Free Labor Calculator
Appointment Scheduling
Online Booking
Website Builder
Customer Management (CRM)
Two-Way Text & Email
Service Reminders
Workflow Board
Time Tracking
Inventory
Reports
Mobile App
All Features

Shop Types

Auto Repair Shops
Mobile Mechanics
Quick Lube & Oil Change
Marine Repair
Multi-Location Shops
Fleet Billing
Rental, Fleets & Dealers (DVI App)
All Solutions

Inspections

Vehicle Inspection App
DVI Software
Multi-Point Inspection
Pre-Purchase Inspection
Vehicle Damage Diagram
Free Inspection Checklist

Integrations

QuickBooks Online
QuickBooks Desktop
Sage
CARFAX
MOTOR Labor Guides
PartsTech
Nexpart
NAPA PROLink
Stripe Payments
360 Payments
All Integrations

Resources

Support
Help Desk
Video Guides
Blog
FAQ
Free Invoice Generator
ROI Calculator
Data Migration
Why AutoSoftWay
All Resources

Company

How We Help Your Shop
Pricing
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Our Story
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Testimonials
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